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Azure Front Door outage, 30 July 2024

The Azure Front Door outage of 30 July 2024: cause, impact and fixes, from Microsoft’s own incident report.

Provider
Microsoft Azure
Date
Duration, hours
8
Cause
Network/BGP
Regions
Multiple regions (congestion at a site in Europe)

Azure Front Door congestion after DDoS mitigation (30 July 2024). The disruption lasted about 7 hours 58 minutes, according to Microsoft Azure’s own timeline.

What happened. After a routine DDoS mitigation, network routes at one European site could not be updated because of control-plane failures from a local power outage. A latent network misconfiguration also sent traffic from outside Europe to the European DDoS protection system, causing congestion, latency and connection failures.

What changes. Microsoft added missing configuration so a DDoS mitigation issue in one geography can’t spread to another, and is improving validation to detect invalid network configurations.

Questions

What caused the Microsoft Azure outage in July 2024?

After a routine DDoS mitigation, network routes at one European site could not be updated because of control-plane failures from a local power outage.

Which services were affected?

Azure Front Door, Azure CDN, Azure portal, subset of Microsoft 365 and Microsoft Purview.

Read how shared dependencies spread a failure in why one cloud outage can break unrelated apps, or browse the outage archive.

Started (UTC)
2024-07-30 11:45 UTC
Resolved (UTC)
2024-07-30 19:43 UTC
Services affected
Azure Front Door, Azure CDN, Azure portal, subset of Microsoft 365 and Microsoft Purview
Incident report
azure.status.microsoft
Sources
SourceLink
Microsoft Azure incident reporthttps://azure.status.microsoft/en-us/status/history/?trackingId=KTY1-HW8
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