Azure Front Door outage, 30 July 2024
The Azure Front Door outage of 30 July 2024: cause, impact and fixes, from Microsoft’s own incident report.
- Provider
- Microsoft Azure
- Date
- Duration, hours
- 8
- Cause
- Network/BGP
- Regions
- Multiple regions (congestion at a site in Europe)
Azure Front Door congestion after DDoS mitigation (30 July 2024). The disruption lasted about 7 hours 58 minutes, according to Microsoft Azure’s own timeline.
What happened. After a routine DDoS mitigation, network routes at one European site could not be updated because of control-plane failures from a local power outage. A latent network misconfiguration also sent traffic from outside Europe to the European DDoS protection system, causing congestion, latency and connection failures.
What changes. Microsoft added missing configuration so a DDoS mitigation issue in one geography can’t spread to another, and is improving validation to detect invalid network configurations.
Questions
What caused the Microsoft Azure outage in July 2024?
After a routine DDoS mitigation, network routes at one European site could not be updated because of control-plane failures from a local power outage.
Which services were affected?
Azure Front Door, Azure CDN, Azure portal, subset of Microsoft 365 and Microsoft Purview.
Read how shared dependencies spread a failure in why one cloud outage can break unrelated apps, or browse the outage archive.
- Started (UTC)
- 2024-07-30 11:45 UTC
- Resolved (UTC)
- 2024-07-30 19:43 UTC
- Services affected
- Azure Front Door, Azure CDN, Azure portal, subset of Microsoft 365 and Microsoft Purview
- Incident report
- azure.status.microsoft
- Sources
Source Link Microsoft Azure incident report https://azure.status.microsoft/en-us/status/history/?trackingId=KTY1-HW8
